Description

Manage customer relationships and drive product adoption and renewal success for Fundwave.

Responsibilities

• Build and expand awareness of Fundwave across a global presence.
• Identify and document customer business goals, technology stacks, and product usage patterns.
• Increase feature adoption through targeted outreach strategies.
• Manage the renewal process to meet and exceed revenue goals.
• Collaborate with support and product teams to resolve customer inquiries.

Required Skills

• 5+ years of progressive account management experience.
• Proven track record managing 25+ customers and $500k+ in annual revenue.
• Direct experience using Fundwave.
• Proficiency with Salesforce.com.
• Strong verbal and written communication skills.
• Ability to work in a self-directed and results-oriented manner.
• Any Graduate degree.

Preferred Skills

• Knowledge of venture capital and private equity sectors.
• Interest in the startup ecosystem.

Key Skills

Education

Any Gradute