Description

You will manage the customer lifecycle from initial onboarding through long-term relationship management. You own the post-sale experience, driving growth through upselling and renewals.

Responsibilities

• Oversee the onboarding process for new customers following deal closure.
• Identify and drive revenue growth through upselling and renewals.
• Analyze customer feedback to improve the overall user experience.
• Maintain accurate CRM records and manage sales forecasting.
• Build and maintain a professional network within the IT industry.

Required Skills

• 5+ years of experience in IT sales.
• Proven track record selling DevOps, ERP, and Data products.
• Experience managing customer relationships and driving sales targets.
• Strong negotiation and presentation skills.
• Knowledge of Aviation, DevOps, and Quality Engineering.
• Ability to develop actionable plans to meet ambitious sales goals.
• Bachelor's degree in a relevant field.

Preferred Skills

• MBA degree.

Key Skills

Education

ANY GRADUATE