Description

Manage accounts receivable operations, resolve internal inquiries, and maintain financial records within a corporate environment.

This role is on-site.

Responsibilities

• Resolve high volumes of email and phone inquiries regarding Order to Cash processes within established service level agreements.
• Reconcile accounts, validate past transactions, and post adjustments following standard accounting principles and controls.
• Process refunds and review contracts to ensure accuracy.
• Generate reports using Excel, utilizing pivot tables, formulas, and charts to summarize data trends for management review.
• Draft and maintain department process documentation and user job aids.

Required Skills

• At least 3 years of experience in banking or accounts receivable.
• Proficiency in MS Excel, including pivot tables, subtotals, and complex formulas.
• Experience running and downloading SQL and MS Access reports.
• Strong knowledge of basic accounting principles and standards.
• Ability to perform accurate math and account reconciliation.
• Proven experience meeting service-level agreements (SLAs).
• Professional written and verbal communication skills.
• Experience with accounts receivable (AR) and account reconciliation.

Preferred Skills

• Experience in a corporate customer service environment.

Key Skills

Education

Any Graduate