Description

Manage the full customer lifecycle from onboarding through long-term relationship management.

Responsibilities

• Lead customer onboarding processes immediately following deal closure.
• Identify and execute revenue growth opportunities, including renewals and upselling.
• Gather customer feedback to drive improvements in user experience.
• Maintain accurate forecasting and update all CRM records and documentation.
• Build professional networks across industry partners and customers.

Required Skills

• 5+ years of experience in account or relationship management.
• Proven track record of meeting and exceeding sales targets through actionable planning.
• Proficiency in CRM systems and record-keeping.
• Expertise in Relationship Development and Business Development.
• Strong communication and problem-solving abilities.
• Familiarity with Aviation, data products, DevOps, or Quality Engineering.

Preferred Skills

• Any graduate degree.

Key Skills

Education

any graduate