Description

Manage a high-volume portfolio of 400+ accounts valued between $7M and $15M. Resolve past due and disputed items while maintaining customer relationships and meeting team metrics.

Responsibilities

• Mitigate customer risk through effective questioning, credit reviews, and establishing appropriate credit limits.
• Reconcile accounts, apply credits, issue refunds, and research billing issues.
• Collaborate with sales teams and management to resolve invoicing issues and address account discrepancies.
• Ensure compliance with internal and external controls and adhere to established credit and receivable policies.

Required Skills

• 5+ years of experience in a similar accounts receivable or collections role.
• Proficiency in Microsoft Excel, Word, Teams, Outlook, and PowerPoint.
• Experience in credit risk assessment, running credit reports, and setting payment terms.
• Proven ability to manage large account portfolios and prioritize agendas for specific accounts.
• Strong skills in collections activities via phone and email communication.
• Ability to research and reconcile data to resolve complex billing issues.
• Experience working closely with sales teams and participating in leadership meetings.
• Capacity to work independently and exercise judgment in ambiguous situations.

Key Skills

Education

Any Gradute