Description

Key Responsibilities

• Schedule appointments and interview clients to obtain required program information
• Maintain and manage records, including data entry and document management
• Provide education on program guidelines and established protocols
• Respond to citizen inquiries in accordance with established guidelines
• Accept applications and conduct eligibility determinations
• Compile data and perform research activities
• Handle fiscal duties including collecting and entering payments, reconciling cash and receipts, and preparing deposits
• Interpret and communicate administrative policies and procedures to the public

Required Skills

• Proficiency in Microsoft Office applications
• Ability to operate and maintain Electronic Health Record (EHR) systems
• Strong verbal and written communication skills
• Strong problem-solving skills and sound judgment
• Ability to establish priorities and work independently
• Experience working with diverse populations and delivering excellent customer service
• Ability to work efficiently and accurately in a high-traffic environment

Preferred Skills

• Bilingual proficiency in Spanish and English
• Knowledge of general office practices and administrative procedures
• Capability to interpret rules, regulations, and policies accurately

Key Skills

Education

Any Gradute