Description

Key Responsibilities

• Design, build, and maintain data ingestion pipelines into Adobe Experience Platform from digital channels, enterprise systems, and third-party data sources.
• Create and manage XDM schemas, datasets, and data flows to support reusable customer data models.
• Ensure customer profile, behavioral, and interaction data is accurate, timely, and usable for analytics, reporting, and personalization.
• Implement identity resolution strategies to unify customer interactions across channels while following privacy, consent, and regulatory requirements.
• Configure identity rules, merge policies, and real-time customer profile settings within AEP.
• Build, test, validate, and maintain audience segments for personalization, engagement, education, and experience optimization use cases.
• Enable compliant audience activation to Adobe and enterprise platforms.
• Integrate AEP with Adobe Analytics, Customer Journey Analytics, Adobe Target, and Adobe Journey Optimizer.
• Apply data governance labels, access controls, consent policies, and lineage documentation within AEP.
• Monitor ingestion jobs, datasets, profiles, and audience performance to ensure platform stability and data quality.
• Troubleshoot data issues related to pipelines, dashboards, experiments, reporting, or audience activation.
• Document schema design, data flows, key fields, data lineage, and root-cause findings.
• Work with cross-functional teams to convert business needs into scalable AEP technical solutions.

Required Skills

• 8+ Year of experience with Adobe Experience Platform
• Experience with XDM schemas, datasets, data flows, and Real-Time Customer Profile
• Strong SQL skills
• Experience working with REST APIs and platform integrations
• Understanding of identity resolution, merge policies, audience segmentation, and activation
• Experience with Adobe ecosystem tools such as Adobe Analytics, CJA, Adobe Target, and Adobe Journey Optimizer
• Knowledge of data governance, consent enforcement, privacy, and access control concepts
• Ability to troubleshoot data quality, ingestion, and reporting issues
• Strong communication skills and ability to work with technical and non-technical teams

Nice to Have

• Experience in financial services or regulated enterprise environments
• Experience supporting personalization, marketing analytics, or customer journey use cases
• Knowledge of enterprise change management and release processes
• Experience with data lineage, audit support, and risk documentation

Key Skills

Education

Any Gradute