Configure and maintain Adobe Workfront environments, including dashboards, reports, templates, request queues, custom forms, and workflows.
Implement and sustain automations, approval paths, intake processes, and governance standards aligned with defined business requirements.
Manage system administration tasks such as user setup, permissions, group management, and data governance controls.
Support environment health, configuration consistency, and ongoing instance maintenance.
Solution Design and Delivery
Translate documented business and functional requirements into structured, scalable Workfront configurations.
Partner with architects and analysts to define workflow models, reporting hierarchies, and governance frameworks.
Document technical configurations and solution decisions for internal and client-facing documentation.
Contribute directly to billable client engagements through hands-on platform implementation and configuration support.
Optimization and Continuous Improvement
Assess existing client instances to identify configuration enhancements, optimization opportunities, and process improvements.
Recommend improvements based on evolving Workfront capabilities, platform updates, and best practices.
Support light automation development and integrations, including exposure to Workfront Fusion or similar tools.
Assist with data cleanup, restructuring initiatives, and performance optimization efforts.
Collaboration and Enablement
Collaborate with cross-functional teams including marketing operations, delivery leads, developers, and solution architects to support successful implementations.
Participate in sprint planning, estimation, and agile delivery ceremonies as required.
Provide configuration quality assurance and support user acceptance testing.
Deliver user enablement materials, documentation, and technical handoffs to support long-term client success.
Preferred Qualifications
3 or more years of hands-on experience configuring and administering Adobe Workfront.
Strong understanding of project management, creative operations, marketing operations, or enterprise workflow environments.
Experience building dashboards, reports, templates, custom forms, and automations aligned with business goals.
Working knowledge of Workfront Fusion or other automation and integration tools preferred.
Familiarity with REST APIs, system integrations, and enterprise marketing or project management ecosystems.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal communication skills with the ability to operate in a consultative, client-facing environment.