Description

KEY RESPONSIBILITIES

• Platform assessment and architecture review. Evaluate the current AEM as a Cloud Service implementation. Distinguish standard platform practice from over-customization or unnecessary complexity. Assess long-term maintainability and recommend simplification, stabilization, or remediation where warranted.
• Support model and transition planning. Define what support work can reasonably be performed internally, by contractors, or by a vendor. Develop a credible transition approach. Identify the skills and roles required for the future-state team.
• Documentation and knowledge transfer. Identify gaps in existing platform documentation. Establish documentation standards. Guide knowledge transfer between the current vendor and future support resources so that critical knowledge lives in the organization rather than in individuals.
• Cross-functional collaboration. Work with stakeholders across product, UX, and engineering teams.
• Architecture support. Evaluate and define component, template and experience architecture. Translate business requirements into technical architecture, workflows and content models.
• Governance and supportability. Recommend guardrails to ensure future enhancements align with sound AEM practice. Advise leadership on architectural tradeoffs, technical debt, and the long-term implications of platform decisions.
• Stakeholder communication. Serve as a trusted technical advisor to CODE PA leadership. Translate architectural complexity into clear, actionable guidance for executive, procurement, and operational audiences.
• Risk and decision support. Surface platform risks and operational dependencies with clear analysis and decision points. Help leadership weigh the cost of maintaining the current model against alternatives.
•  Vendor and contractor oversight. Evaluate current vendor responsibilities and provide technical input into future contractor or vendor scopes, labor categories, and accountability expectations.

REQUIRED QUALIFICATIONS

• 8–10 years in enterprise content management, digital platform architecture, or closely related roles.
• Deep hands-on Adobe Experience Manager expertise across architecture, implementation, and support.
• Deep knowledge of Java, Sling, dispatcher, and front-end integration.
• Experience assessing complex, highly customized enterprise platform environments and identifying supportability risks.
• * Experience working with vendor-built systems and evaluating transition readiness.
• Demonstrated ability to develop technical assessments, support models, and documentation strategies.
• Strong written communication, including assessments and recommendations written for executive audiences.
• Experience with collaboration and delivery tools such as Confluence, SharePoint, or Azure DevOps.

Preferred Qualifications

• Experience supporting transitions from vendor-led to internal or hybrid support models.
• Experience establishing or maturing enterprise platform governance, including customization standards, change management, and support ownership models.
• Experience contributing to technical procurement, SOWs, or contractor role definition.
• Experience supporting large public-facing or government digital platforms.
• Familiarity with AEM as a Cloud Service operational constraints, including Cloud Manager pipelines, deployment strategies, and DevOps practices (branching, automated testing, environment management).
• Understanding of AEM security models and familiarity with accessibility requirements.
• Relevant Adobe or architecture certifications.
• Success Metrics
• By the end of the engagement, the following will be true:
• CODE PA has documented, credible understanding of the PA.gov AEM environment, its risks, and its dependencies.
• A future-state support model has been defined and endorsed by leadership.
• A transition plan is in place and execution is underway.
• Core architecture and support documentation exists in Commonwealth-owned systems.
• Governance expectations for future platform changes are established

Key Skills

Education

Bachelor's degree