Description

Maintain and support Adobe Experience Manager (AEM) platforms to ensure seamless content management and digital asset operations.

This role is on-site.

Responsibilities

• Troubleshoot and resolve technical issues related to AEM content authoring, publishing, deployment, and system integrations.
• Monitor system health, performance, and availability to proactively identify and mitigate potential issues.
• Manage user permissions, roles, and access controls within AEM to maintain system security.
• Coordinate with development teams to implement new features, fix bugs, and manage integrations with Adobe Experience Cloud products.
• Manage incidents through ITSM tools and maintain technical documentation and user guides.

Required Skills

• 10+ years of professional experience in technical support or system administration.
• Deep expertise with AEM modules including authoring, publish, dispatcher, replication, and user management.
• Hands-on experience with CRX2 and OAK repositories.
• Proficiency in Java, JavaScript, HTML, CSS, and XML.
• Experience with Python.
• Familiarity with ITSM tools such as ServiceNow or Remedy.
• Experience working within Agile methodologies.
• Knowledge of AEM versions including 6.0, 6.5, and Cloud.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate