Description

You will develop and lead customer journey implementations using AEP.

Responsibilities

• Map customer journeys across various channels including Email, Mobile Push, and SMS.
• Build and maintain marketing assets such as emails, web pages, and templates.
• Implement personalization logic within customer communications.
• Manage data analysis and reporting related to AEP/AJO usage.

Required Skills

• 8+ years of experience with Customer Journey mapping.
• Proficiency in HTML, Javascript, and CSS.
• Experience building emails and web pages.
• Direct experience implementing AEP/AJO.
• Knowledge of email deliverability practices, including IP warming.
• Experience with customer channel implementation.

Key Skills

Education

Any Gradute