Description

Responsibilities

• Facilitate Daily Standups, Sprint Planning, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Manage sprint execution and team delivery processes.
• Define and enforce work item management practices to ensure all work—including ad hoc requests, investigations, defects, enhancements, and technical debt—is properly documented, prioritized, and tracked within Azure DevOps and/or Jira.
• Track and communicate risks, blockers, dependencies, and sprint health.
• Coach teams on Agile best practices and continuous improvement.
• Manage DevOps/Jira boards and work item lifecycle.
• Develop dashboards, reports, queries, and delivery metrics.
• Maintain board governance, traceability, and reporting.
• Gather and document business and functional requirements.
• Lead requirement discovery and stakeholder discussions.
• Facilitate discussions between business stakeholders, developers, architects, testers, and support teams to drive alignment and resolution of complex issues.
• Create detailed requirements, process flows, User Stories, and acceptance criteria that support development, testing, and operational readiness activities.
• Perform impact analysis and investigation activities.
• Partner with development and QA teams to ensure requirements are understood and testable.
• Ensure alignment between requirements, development work, testing activities, and releases.
• Maintain process documentation and requirement artifacts.
• Maintain traceability between business requirements, user stories, test cases, defects, and releases.
• Support test planning and release readiness activities.

Qualifications

• Required
  • 5+ years of Business Analysis experience.
  • 5+ years facilitating Agile/Scrum teams.
  • Experience operating within a SAFe (Scaled Agile Framework) environment.
  • Experience within automotive, heavy-duty truck, commercial vehicle, telematics, or connected vehicle domains.
  • Working knowledge of connected vehicle systems, vehicle ECU architectures, CAN/J1939 communication networks, PGN/SPN concepts, vehicle telemetry, and end-to-end data flows between vehicle systems and cloud-based applications.
  • Ability to operate independently while partnering closely with Product Owners, development teams, testers, and business stakeholders to drive work from intake through release.
  • Advanced hands-on experience with Azure DevOps and/or Jira, including sprint setup, backlog management, work item hierarchy, dashboards, reporting, queries, workflows, and Agile governance.
  • Ability to translate technical concepts related to vehicle systems, diagnostics, telemetry, and software platforms into clear business requirements, user stories, acceptance criteria, and testable outcomes.
  • Experience managing sprint boards, backlogs, and Agile reporting.
  • Strong requirements gathering and user story writing skills.
  • Experience working with software development and testing teams.
  • Excellent communication and stakeholder management skills.
• Preferred
  • Scrum Master certification (CSM or PSM).
  • Enterprise software delivery experience.
  • Experience supporting vehicle diagnostics, telemetry, remote diagnostics, fleet management, or OTA software update initiatives.
  • Experience working with CAN trace analysis tools, vehicle diagnostic data, DTCs, DBC files, or vehicle communication monitoring platforms

Key Skills

Education

Any Gradute