Description

You will act as a change agent to influence mindset and behavior across teams and senior leadership to drive organizational transformation.

Responsibilities

• Coach and support Project Managers, Scrum Masters, and Kanban Facilitators as they adopt software delivery ways of working.
• Assess and enhance Agile and Waterfall process maturity through regular assessments and tailored coaching plans.
• Promote best practices for Waterfall delivery using the IPEC (Initiate, Plan, Execute, Close) framework and artifact maintenance.
• Partner with the Delivery Excellence Lead to implement strategic OKRs, metrics roll-up, and reporting.
• Facilitate the setup of ServiceNow PPM, Jira, and Confluence boards in collaboration with tools teams.

Required Skills

• 5+ years of experience in delivery coaching or project management.
• Demonstrable experience with both Agile and Waterfall methodologies.
• Practical knowledge of Scrum and Kanban practices.
• Ability to coach Scrum Masters and Kanban Facilitators within defined guidelines.
• Experience applying the Agile Manifesto and Scrum Guide to real-world delivery.
• Proficiency in using Jira and Confluence for documentation and board management.
• Experience with Waterfall coaching frameworks and process maturity assessments.
• Bachelor’s degree.

Key Skills

Education

Bachelor’s degree