Description

Lead day-to-day delivery across multiple ETQ Reliance workstreams as Scrum Master and technical liaison.

This role is on-site.

Responsibilities

• Manage requirements gathering, user stories, acceptance criteria, and process mapping for Supply Chain Quality workflows.
• Collaborate with offshore ETQ developers and system admins to translate business needs into scalable configurations and integrations.
• Support design reviews, solution validation, UAT coordination, and rollout activities.
• Drive cross-team communication, issue resolution, dependency management, and status reporting.
• Rapidly learn ETQ Reliance concepts, including workflows, forms, data structures, and integrations.

Required Skills

• 5–10+ years as a Technical BA, Scrum Master, or hybrid delivery lead in enterprise environments.
• Strong background in Supply Chain, Quality Management, or related operational domains.
• Experience writing detailed functional requirements, process flows, and technical user stories.
• Understanding of API-driven integrations, workflow systems, and cloud-based platforms.
• Knowledge of Data Structures and experience with QMS Platforms.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to work closely with technical teams in global/offshore contexts.

Preferred Skills

• Experience with ETQ Reliance or other QMS platforms (TrackWise, MasterControl, etc.).
• Basic familiarity with Python, Java, SQL, or AWS concepts.

Key Skills

Education

Any Graduate