Description
You will design and govern enterprise-scale conversational AI solutions and generative AI applications.
Responsibilities
- Design full-stack conversational AI solutions using Google CCAI, Vertex AI, and custom LLM pipelines.
- Oversee state machine design, omnichannel integration, and multilingual bot scaling via Dialogflow CX.
- Architect data ingestion and transformation flows using BigQuery, Dataflow, Pub/Sub, and Cloud Storage.
- Implement scalable training and inference workflows using Vertex Pipelines, TensorFlow Extended, or Kubeflow.
- Define testing standards for LLM responses, STT accuracy, webhook logic, and CI automation.
- Establish AI governance protocols including data privacy standards, PII handling, and ethical use guidelines.
Required Skills
- 5+ years of professional experience in AI architecture or related engineering roles.
- Proficiency in Python, SQL, and Node.js.
- Extensive experience with GCP services including Vertex AI, BigQuery, Dialogflow CX, Cloud Functions, and Cloud Run.
- Hands-on experience with LangChain, LlamaIndex, Pinecone, and Vector Search.
- Knowledge of Generative AI frameworks including Vertex AI, PaLM, and GPT-4.
- Experience with CI/CD tools such as Cloud Build or GitHub Actions.
- Testing expertise using Postman, Selenium, PyTest, and JMeter.
- Ability to build and manage data pipelines for real-time inference.
- Experience with data visualization tools like Looker, Data Studio, or Tableau.
Preferred Skills
- Experience with telephony integration including SIP, PSTN, and IVR workflows.
- Familiarity with MLOps practices and model monitoring.