Description
You will design, develop, and deploy Generative AI solutions to solve complex business problems.
Responsibilities
- Design and develop scalable Gen AI solutions and implement best practices for application patterns.
- Collaborate with data scientists, security professionals, and IT operations to align technical implementation with stakeholder requirements.
- Fine-tune LLMs and evaluate Gen AI outputs to ensure performance, accuracy, and optimal service delivery.
- Conduct experiments and analyses to evaluate solution performance and improve existing implementations.
- Maintain technical documentation for all Gen AI-based solutions.
Required Skills
- 5+ years of professional experience in AI-related roles.
- Proficiency in Python, Java, or C++.
- Deep understanding of Generative AI and Large Language Models (LLMs).
- Hands-on experience with LangChain and LlamaIndex.
- Experience with vector databases including Redis, Chroma, or Pinecone.
- Knowledge of Gen AI monitoring tools such as W&B or LangSmith.
- Ability to evaluate and improve Gen AI output quality.
- Experience with cloud platforms including AWS Bedrock, Azure, or Google Cloud Vertex AI.
- Strong ability to explain complex technical concepts to non-technical stakeholders and executives.
Preferred Skills
- Experience implementing Gen AI use cases for Contact Centres.