Description

Key Responsibilities:

• Design, develop, and enhance backend services (Java/Python) supporting AI/ML workflows
• Troubleshoot and debug complex issues across application, integration, and production environments
• Own production support: incident response, root cause analysis, and post-incident improvements
• Improve reliability, performance, and observability (logging, tracing, metrics, alerting)
• Build and optimize LLM/GenAI integrations — prompt orchestration, response quality, cost/performance trade-offs
• Implement robust testing (unit, integration, regression) and drive code quality through reviews and standards
• Collaborate with business, product, and operations teams to prioritize enhancements and fixes
• Support CI/CD pipelines, release processes, and environment stability
• Document architecture, troubleshooting guides, and production runbooks
• Mentor junior developers and champion engineering best practices

Required Qualifications:

• Hands-on experience building and supporting production-grade APIs/microservices (FastAPI/Flask)
• Experience with AI/LLM-based applications — prompt design, orchestration frameworks, model integration
• Strong debugging skills in distributed systems and asynchronous workloads
• Experience with cloud platforms (Azure preferred) and containerized deployments (Docker/Kubernetes)
• Strong knowledge of SQL/NoSQL data handling and API integration patterns
• Familiarity with observability tools (structured logs, tracing, monitoring dashboards, alerts)
• Experience with automated testing frameworks and CI/CD workflows
• Excellent communication skills; comfortable in a support-heavy, fast-moving environment

Preferred Qualifications:

• Python strongly preferred
• Experience in underwriting/insurance, document extraction, or NLP pipelines
• Exposure to vector search, RAG, semantic retrieval, and model evaluation
• Experience with secure coding, data privacy controls, and compliance-driven systems
• Prior on-call/production support ownership in enterprise systems

Key Skills

Education

Bachelor's degree