Description

You will develop, enhance, and support AI Agent products, including technical design, configuration, and AI testing-focused agents. This role is on-site.

Responsibilities

• Refine agent logic, prompts, workflows, and behaviors to improve accuracy and reliability.
• Perform testing, smoke testing, peer reviews, and troubleshooting to ensure product quality.
• Create and maintain technical documentation, solution designs, and process documentation.
• Support platform configuration, issue resolution, and continuous improvement efforts.
• Collaborate with global teams across EMEA, APAC, and AMS regions to support AI-enabled delivery.

Required Skills

• 4-6 years of experience in software development, AI solutions, testing, or application support.
• Experience developing, testing, and enhancing AI-driven applications or AI Agent solutions.
• Strong troubleshooting and problem-solving skills.
• Exposure to ServiceNow and platform configuration.
• Understanding of technical design concepts.
• Bachelor’s degree in computer science, IT, AI, Engineering, or a related field.
• Ability to collaborate within global, cross-functional teams.

Key Skills

Education

Any Graduate