Description

You will develop, test, and enhance AI Agent products, focusing on configuration, testing, and quality practices.

This role is on-site.

Responsibilities

• Develop and enhance AI Agent products, including technical design and configuration.
• Perform peer reviews, smoke testing, and troubleshooting technical issues.
• Refine agent logic, prompts, and behaviors to improve accuracy and reliability.
• Collaborate with EMEA, APAC, and AMS teams in a pilot-driven environment.
• Maintain strong documentation and apply problem-solving skills to technical challenges.

Required Skills

• 10+ years of experience in software development or AI engineering.
• Hands-on experience with AI Agent products and AI testing.
• Strong documentation and problem-solving abilities.
• Experience with technical design concepts and platform configuration.
• Ability to work across global teams (EMEA, APAC, AMS).
• Comfortable with smoke testing and troubleshooting.

Preferred Skills

• Exposure to ServiceNow or similar platform configurations.
• Knowledge of AI Cloud Architecture.

Key Skills

Education

Any Graduate