Description

Summary:

• 5+ Experience designing and implementing conversational bots for various channels (chat and voice).
• 5+ Experienced with Genesys GIA, Google Dialogflow, web hooks, and React Native development.
• 5+ Experience in designing/developing user centric conversation experiences involving chat or voice.
• 5+ Experience with Google Cloud Platforms (GCP)
• 5+ Experience Integrating APIs using NodeJS and Python
• Strong understanding of sentiment analysis, Intent classification, dialog flows, personality insight, Text to Speech, Speech to Text
• Experience in architecting and building AI powered chatbot applications using Dialogflow
• Experience with Jira and Github
• Hands on builder experience, able to learn through building and reduce solution ambiguity through targeted prototype development and testing
• Proficient at collaboration and building trusted relationships with cross functional teams
• Critical Thinking & Problem-Solving skills
• Ability to perform with challenging timelines
• Should document and share the knowledge.
• Strong Analytical skills/troubleshooting skills.

EDUCATION:

Bachelor�s Degree (accredited) in Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 5-10 years of relevant work experience

PREFERRED EXPERIENCE

5-10 years experience as A Senior Developer in AI-related applications as noted above.

Key Skills

Education

Any Graduate