Description

We are looking for Cisco-certified subject matter experts (SMEs) who will operate at the intersection of deep 

networking / security expertise and applied AI. In this role, you will evaluate AI-generated technical outputs, 

rate product quality, provide expert feedback, and directly contribute your domain knowledge to strengthen 

and remediate the underlying AI models. This is a unique opportunity for seasoned Cisco engineers to shape 

next-generation AI products — we will train qualified SMEs on the AI tooling and depute them into the product 

engineering pipeline

• Domain Expertise (SME): Serve as an SME across Cisco Network (Wired / Wireless) and/or Cisco 

Security Products (Firewall, ISE and related security portfolio), providing authoritative technical judgment.

• AI Product Review & Rating: Review and rate AI-developed products and outputs for technical accuracy, 

completeness and real-world applicability; provide structured, actionable feedback.

• Model Enrichment & Remediation: Contribute domain knowledge to improve the AI model — identify

 gaps, correct erroneous outputs and drive remediation to continuously raise product quality.

• TAC-Grade Problem Solving: Apply hands-on troubleshooting experience equivalent to Tier 2 / Tier 3 TAC

 support, ensuring AI outputs meet escalation-level customer standards.

• Scripting & Automation: Use scripting to validate, test and automate evaluation workflows and reproduce 

technical scenarios.

• AI-Assisted Engineering: Work with modern AI development assistants such as Claude and Codex to review, 

generate and refine technical content (training provided)

Key Skills

Education

Any Gradute