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AI Quality Assurance Tester

Square Hiring

 

Rosemead, CA, USA

Posted On: 9 days ago
Experience: 7+ years
Availability: Onsite
Openings: 1
Category: Conversational AI Quality Assurance Tester
Tenure: Contract - Corp-to-Corp
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Description

Key Responsibilities • Test AI outputs for accuracy, consistency, edge cases, and failure modes

• Validate training and inference data quality; identify bias and data leakage risks

• Define and execute model evaluation and regression tests

• Reuse and expand the Golden Dataset for regression testing across builds, prompt/model changes, and releases.

• Test AI behavior within end to end user workflows and integrations

• Support Responsible AI testing (fairness, explainability, compliance)

• Monitor model performance post release (drift, feedback, regressions)

• Test automation coverage

• Communicate risks and test findings clearly to stakeholders

• Track & report quality metrics such as accuracy, precision (and recall where applicable), clearly highlighting missing, incorrect, or hallucinated content. Required Skills

• QA/test planning, exploratory testing, and UAT experience

• AI/ML fundamentals and evaluation metrics literacy

• Data analysis and model behavior reasoning

• Ability to test GenAI prompts and outputs (preferred)

• Strong domain knowledge and user centric mindset

• Clear documentation and communication 

skills Qualifications

• 3–7+ years in QA, testing, or quality roles

• Experience with AI/data driven products preferred

• ISTQB, AI/Data, or Responsible AI training is a plus

Education

Bachelor's degree

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