Description

You troubleshoot and resolve client support tickets while managing data preprocessing and synthetic data generation for AI models.

This role is remote.

Responsibilities

• Troubleshoot and resolve client support tickets with clear communication.
• Document defined processes and troubleshooting methods.
• Manage data preprocessing, augmentation, and synthetic data generation.
• Interface with customers to clarify and resolve technical issues.
• Update knowledge on the latest technologies and AI areas.

Required Skills

• 5+ years of experience in AI support or related engineering roles.
• Expertise in Python and AI-centric libraries: TensorFlow, PyTorch, Keras.
• Knowledge of generative models including GANs and VAEs.
• Experience with NLP techniques: text parsing, sentiment analysis, and transformers like GPT.
• Data management skills: cleaning, labeling, and augmenting data for AI models.
• Cloud deployment knowledge on AWS, Google Cloud, or Azure.
• Familiarity with containerization (Docker) and orchestration (Kubernetes).

Preferred Skills

• Strong analytical thinking for assessing model performance and interpreting outcomes.
• Ability to articulate technical details to both technical and non-technical stakeholders.

Key Skills

Education

Any Gradute