Description

You will build and support AIOps solutions using AI/ML to automate IT operations monitoring, alerting, incident, and problem management.

Responsibilities

• Design end-to-end automation pipelines connecting telemetry, event data, and ITSM workflows.
• Build intelligent agent concepts to analyze logs, correlate alerts, predict incidents, and trigger remediation.
• Define data ingestion and processing pipelines for metrics, traces, and logs from cloud systems.
• Guide teams on implementing self-healing mechanisms and AI-driven decision engines.
• Review and analyze operating model areas for enterprise cloud service improvements.

Required Skills

• AIOps implementation and design.
• AI/ML modeling and application.
• Experience with ServiceNow.
• Experience with Jira Service Management.
• Designing data pipelines for metrics, traces, and logs.
• Developing automated remediation workflows.
• 5+ years of professional experience.

Key Skills

Education

Any Graduate