Description

You will own end-to-end support for Domino Data Lab, GCP Dataproc, Galileo, and adjacent ML platforms.

Responsibilities

• Perform installation, upgrades, configuration, patching, and environment maintenance across ML platforms.
• Monitor cluster health, resource utilization, job execution, performance, and alerts.
• Troubleshoot ML workloads involving Spark, Python, R, GPUs, containers, and orchestrators based on JIRA tickets while meeting SLAs.
• Manage access, security policies, service accounts, and platform governance.
• Ensure high availability, optimal performance, and adherence to operational SLAs.

Required Skills

• 5+ years of experience in technical support or operations.
• Experience supporting ML platforms (Domino Data Lab, GCP Dataproc, Galileo).
• Proficiency with Spark, Python, and R.
• Experience working with JIRA for ticket management.
• Familiarity with GCP services.
• Knowledge of containerization and orchestrators.
• Experience troubleshooting GPU-accelerated ML workloads.

Key Skills

Education

Any Gradute