Description

You will provide technical support for Chesterfield County users.

Responsibilities

• Deliver direct technical support to end users.
• Troubleshoot and resolve technical issues reported by staff.
• Maintain system functionality through timely interventions.
• Document support interactions and resolutions.

Required Skills

• 5+ years of experience in technical support roles.
• Strong diagnostic skills for hardware and software issues.
• Ability to communicate technical solutions clearly to non-technical users.
• Experience with standard IT support tools and ticketing systems.
• Graduate degree in any discipline.
• Reliable transportation to Chesterfield County, VA.

Key Skills

Education

Any Graduate