Description

Key Skills: CyberArk, PAM, IAM, Incident Management, Service Requests, Account Onboarding, Platform Health Management, SLA Compliance

Roles & Responsibilities:

• Provide L2/L3 operational support for CyberArk PAM systems to ensure optimal performance and security.
• Handle incidents and service requests efficiently to maintain high service quality standards.
• Manage privileged account onboarding processes following established security protocols and procedures.
• Monitor and maintain platform health activities to ensure system stability and availability.
• Ensure SLA compliance and maintain stable managed service operations for all security systems.

Experience Required: 5 to 8 years of experience in CyberArk Support Engineering and IAM Managed Services

Key Skills

Education

Any Graduate