You will lead application support efforts, bridging technical implementation with business objectives.
Responsibilities
- Partner with technology teams to integrate functions and meet business goals.
- Define systems scope and objectives for complex application enhancements and problem resolution.
- Work with Product Owners and Business Analysts to document support requirements and system impacts.
- Identify risks and vulnerabilities, communicating impact and proposing mitigation strategies to stakeholders.
- Coach junior analysts and provide in-depth analysis to develop technical solutions.
Required Skills
- 11+ years of practical problem-solving and strategic thinking experience.
- Experience working or leading requirement gathering for multiple large development projects.
- Proficiency with Java, Unix Shell Scripting, REST API, SOAP API, and Mobile Biometrics.
- Experience with Multifactor Authentication and IBM WebSphere.
- Familiarity with Linux RHEL and Apache HTTP Server.
- Demonstrated leadership and strong relationship-building skills.
- Bachelor's/University degree; Master's degree preferred.
Preferred Skills
- 10+ years of relevant industry experience in Authentication products for Mobile Biometrics.
- Familiarity with ITIL framework processes.