Description

Deliver technical implementations and guidance to customers to realize the value of their monitoring investments.

This role is on-site.

Responsibilities

• Lead customer implementations and perform knowledge transfer to enable user success.
• Design solutions to solve specific customer technical problems through technical consultation.
• Drive technical aspects of large projects and manage customer expectations alongside project managers.
• Drive customers through discovery and requirements gathering processes.
• Deliver product demonstrations and communicate effectively with diverse audiences.

Required Skills

• Minimum of 4 years of customer-facing experience in pre-sales, consultancy, or APM.
• Deep technical proficiency in at least one core language environment: Java, .Net, NodeJS, or PHP.
• Hands-on experience in at least one technical domain: Cloud technologies, containers, microservices, DevOps, automation, or service management.
• Bachelor degree in Computer Science, Mathematics, or a similar technical field.
• Strong presentation skills for product demonstrations.
• Proficiency in the English language.
• Readiness to travel.

Preferred Skills

• Hands-on experience with AppDynamics or general application performance management.
• International work experience.

Key Skills

Education

Bachelor degree in Computer Science,