Description

You own and administer assigned applications while providing system support across the organization.

This role is on-site.

Responsibilities

• Troubleshoot application issues, providing second-level support and owning resolution until complete.
• Analyze application incidents to identify root cause and work with vendors to implement solutions.
• Manage projects to build new functionality, workflows, and reporting within the application.
• Develop and maintain all user documentation, including policies and procedures.
• Monitor license usage, manage budgeting for licensing costs, and process change requests.

Required Skills

• 3+ years of experience managing projects and project financials.
• Experience supporting vendor-provided applications in an administrative capacity.
• Proficiency in SQL coding or experience with PowerBI.
• Familiarity with Windows OS, Oracle, and MS Office.
• Experience with data visualization tools such as Tableau or SAP Business Objects.
• Proficiency with Jira and Confluence.
• Strong attention to detail and accuracy.
• Excellent written and oral communication skills.

Preferred Skills

• 7+ years of total working experience.
• Graduate degree in any discipline.

Key Skills

Education

Any Gradute