Description

Key Responsibilities

JDA Administration

- Administer, monitor, and support JDA applications and environments.
- Manage user access, security roles, system configurations, and application performance.
- Perform application upgrades, patches, and maintenance activities.
- Troubleshoot production issues and coordinate resolution with business and technical teams.
- Monitor batch jobs, interfaces, and system integrations.

AS400 / IBM i Support

- Maintain and support IBM AS400 (IBM i) environments.
- Monitor system performance, job queues, message queues, and batch processing.
- Handle system-level troubleshooting and performance tuning.
- Support database management activities related to DB2

Hospitality Domain Support

- Support hospitality business processes including:
- Inventory Management
- Procurement & Purchasing
- Warehouse Operations
- Supply Chain Management
- Food & Beverage Operations
- Hotel Operations Support
- Work closely with operations, finance, and supply chain teams to resolve business issues.
- Participate in process improvement initiatives and system optimization projects

Key Skills

Education

Bachelor's degree