Description

Key Responsibilities**
• Provide production support for Blue Yonder WMS (incidents, service requests, defects) in shifts
• Troubleshoot material planning, inventory, and replenishment issues
• Perform root cause analysis and coordinate fixes with development teams
• Monitor planning batches, jobs, and interfaces
• Support business users during planning cycles and peak periods
• Provide Weekend support as needed

**Functional Knowledge**
• Material planning and replenishment processes
• Inventory management and safety stock logic
• Exception handling and alert monitoring
• Supply-demand alignment and constraint analys

**Mandatory Technical Skills**
• Hands-on support experience with Blue Yonder WMS / Planning modules
• MOCA (debugging and analysis) and SQL query skills
• Experience supporting ERP integrations (SAP / Oracle)
• Interface and batch job monitoring and resolution

Key Skills

Education

Bachelor's degree