Description

You will manage and maintain application stability within a Linux environment.

Responsibilities

• Handle outage calls, triage technical issues, and implement fixes.
• Perform Root Cause Analysis (RCA) for repetitive and recurring problems.
• Report and resolve issues following established documentation and ITIL processes.
• Manage incident, change, and release processes.

Required Skills

• 6+ years of experience in Application Production Support on Linux platforms.
• Strong technical troubleshooting skills.
• Proficiency with monitoring tools including Splunk, AppDynamics, Grafana, and Prometheus.
• Experience with scheduling mechanisms such as AutoSys.
• Working knowledge of SQL and Oracle databases.
• Scripting experience using Shell and automation tools.
• Hands-on experience with DevOps CI/CD tools like Jenkins, Ansible, and uDeploy.
• Understanding of Middleware technologies, specifically Apache Tomcat.
• Familiarity with ITIL frameworks for Incident, Change, and Release management.
• Knowledge of infrastructure technologies including Linux, Windows, Middleware, and Databases.

Preferred Skills

• Experience in the Banking domain.
• Knowledge of SRE, Automation, and Cloud technologies.

Key Skills

Education

Any Graduate