Description

You will provide application support for the Reference Data & Azure Cloud suite of applications.

Responsibilities

• Support data applications migrating to the Azure Cloud Platform.
• Ensure workflows, processes, tooling, and applications meet production quality standards.
• Contribute ITIL production expertise to onboarding new IT products and services.
• Define workarounds for known errors and initiate process improvements.
• Participate in problem management to identify root causes and prevent recurrence.

Required Skills

• 2-3 years of hands-on experience with Unix, SQL, and MS Office products.
• Experience with monitoring solutions, specifically Big Panda, AppDynamics, and/or Splunk.
• Knowledge of cloud solutions, with Azure Cloud knowledge being highly desirable.
• Proficiency with tools such as ServiceNow, Confluence, Jira, and batch scheduling tools like Autosys.
• Ability to solve complex issues and strong problem statement analysis skills.
• Solid working knowledge of ITIL practices.
• Good communication skills with excellent command of written and spoken English.

Preferred Skills

• Experience with Business Intelligence Software (e.g., MicroStrategy, PowerBI).
• Knowledge of automation tools like Automation Anywhere or UiPath.

Key Skills

Education

Any Graduate