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Application Support Analyst

Epsilon Solutions

 

Toronto, ON, Canada

Posted On: 15+ days ago
Experience: 6+ years
Availability: Hybrid
Openings: 1
Category: Application Support Analyst
Tenure: Contract - Corp-to-Corp
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Description

You will support and enhance production environments for trading and risk applications in the Capital Markets domain.

This role is on-site.

Responsibilities

  • Manage proactive monitoring, issue diagnosis, and environment stability for trading systems.
  • Utilize Geneos for dashboard setup, rule writing, alert optimization, and health monitoring.
  • Execute root cause analysis for production incidents and implement preventive measures.
  • Participate in release cycles, performing sanity checks and validating deployments.
  • Collaborate with development, QA, and infrastructure teams to resolve issues and ensure SLA adherence.

Required Skills

  • 4-6 years of hands-on application support experience in Capital Markets.
  • Strong understanding of trade lifecycle, market data flows, order routing, and post-trade processes.
  • Proficient in MS SQL for complex queries, data validation, and incident resolution.
  • Strong UNIX and Shell scripting skills for automation, log analysis, and job troubleshooting.
  • Experience with Geneos for monitoring and alerting.
  • Ability to work effectively in high-pressure environments with strong analytical skills.

Preferred Skills

  • Experience with complex data validation in high-volume trading environments.

Education

Any Gradute

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