Description

Responsibilities:

• Monitor and support production applications and nightly batch processes.
• Investigate and resolve application incidents using system logs and DB2 queries.
• Troubleshoot issues in AS400 environments and COBOL applications.
• Analyse recurring incidents and help improve system reliability.
• Collaborate with developers, infrastructure teams, and operations teams during incident resolution.
• Document incidents, root causes, and resolutions clearly.
• Use monitoring tools to track application performance and system health.

Required Skills:

• Experience supporting applications in a production or operations environment.
• Working knowledge of AS400 (IBM i) systems.
• Experience working with COBOL-based applications.
• Ability to query and analyse data using DB2 SQL

Key Skills

Education

Any Gradute