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Boston, MA, USA
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job responsibilities include:
Provide production support for multiple fund applications, ensuring system stability, performance, and availability.
Support migration of jobs, applications, and infrastructure to modern platforms utilizing Python, AWS, and APSS technologies.
Troubleshoot and resolve application, database, and infrastructure issues across distributed environments.
Lead production incident triage, root cause analysis, problem resolution, and post-incident reviews.
Develop and maintain automation solutions using Python to improve operational efficiency and support processes.
Monitor application health and performance using tools such as Splunk, Kibana, and enterprise monitoring platforms.
Participate in after-hours support, weekend coverage, and on-call rotations as required.
Desired Qualifications:
Associate’s Degree, Bachelor’s Degree, or higher in Computer Science, Information Technology, Engineering, or a related field.
5+ years of hands-on experience in application support and software development.
Strong expertise in:
Python Development
Structured Query Language (SQL)
Amazon Web Services (AWS)
Experience supporting distributed platforms including:
Windows
Linux
SQL-based environments
Strong understanding of production support methodologies and incident management processes.
Experience with monitoring and troubleshooting tools such as Splunk and Kibana.
Knowledge of ITIL principles and SDLC methodologies.
Experience supporting enterprise financial applications.
Excellent communication, analytical, and problem-solving skills.
Preferred Qualifications:
Experience with Java development.
Knowledge of:
Equities Asset Classes
Fixed Income Products
Fund Accounting Processes
Investment Management Workflows
Experience supporting front-office and back-office financial systems.
Familiarity with cloud modernization, automation, and infrastructure migration initiatives.
Experience working within global support models and coordinating with offshore teams
Any Graduate
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