Description

You will monitor and manage batch processes, investigate incidents, and resolve issues to maintain system stability.

This role is on-site.

Responsibilities

• Monitor and manage multiple batch processes to ensure successful completion and investigate arising issues.
• Respond promptly to alerts, analyze root causes, and implement resolutions to maintain system stability.
• Manage incidents by documenting issues clearly, maintaining open communication, and following escalation procedures.
• Provide application support by troubleshooting user inquiries and recommending preventative measures.
• Create and update support documentation to facilitate knowledge sharing and process improvements.

Required Skills

• 3-5 years of experience in an application support role supporting client applications.
• Strong knowledge of Autosys for job scheduling and batch management.
• Proficiency in UNIX and Shell scripting for automation and troubleshooting.
• Good understanding of SQL and Oracle or similar DBMS.
• Experience with Hadoop ecosystem tools.
• Ability to prioritize multiple concurrent issues and requests effectively.
• Quick learner with motivation to continuously improve skills.

Key Skills

Education

Any Graduate