Description

Key Skills: Kibana, Magento, Grafana, Application Support, Datadog, Api, SQL

Roles and Responsibilities:

• Provide end-to-end application support for Magento applications.
• Monitor application and infrastructure health using Grafana, Kibana, and Datadog.
• Investigate incidents, analyze logs, and identify root causes of issues.
• Troubleshoot and resolve application and performance-related problems.
• Coordinate with engineering teams to implement fixes and validate deployments.
• Support release and post-release monitoring activities.
• Maintain documentation, support procedures, and incident records.
• Communicate issue status and resolution updates to stakeholders.

Skills Required:

• Strong experience in application support and incident management.
• Hands-on experience with Magento applications.
• Familiarity with monitoring and observability tools such as Grafana, Kibana, and Datadog.
• Knowledge of log analysis, troubleshooting, and system monitoring.
• Basic understanding of APIs and SQL is an added advantage.
• Good analytical, communication, and problem-solving skills.

Education: Any Graduation or Post Graduation (Any Branch)

Key Skills

Education

Any Graduate