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Application Support Engineer

Sysmind

 

LaGuardia Airport Entrance, East Elmhurst, NY, USA

Posted On: 2 days ago
Experience: 8+ years
Availability: Onsite
Openings: 1
Category: Application Support Engineer
Tenure: No Preference/Any
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Description

You will own application support and system maintenance for airport security and parking infrastructure.

This role is on-site.

Responsibilities

  • Monitor support for 1200 to 1300 CCTV cameras daily and open ServiceNow tickets for incidents.
  • Monitor the Health Personck system to identify and resolve root cause issues.
  • Provide daily reports on system status to end-client stakeholders.
  • Coordinate with hardware and network teams on system issues and troubleshoot end-client computer issues via network pinging.

Required Skills

  • 8+ years of professional experience.
  • Hands-on experience with .NET and SQL Server for developing and enhancing in-house applications.
  • Proficiency with Microsoft SQL Server 2019 and Microsoft ADO.NET.
  • Experience with Power BI and Crystal Reports.
  • Skills in data analysis for Airport Security, Parking, and revenue systems.
  • Familiarity with troubleshooting Communication ISC Panels using OnGuard Lenel for Security Personck.
  • Experience performing NetBackup tape library operations weekly.
  • Ability to manage Windows Active Directory, including password resets for parking users.

Preferred Skills

  • Any Graduate.

Education

Any Graduate

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