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Application Support Engineer

eTeam

 

Needham, MA, USA

Posted On: 15+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Application Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

Support fund applications, migrate infrastructure to modern technologies, and resolve production outages.

This role is on-site.

Responsibilities

  • Support multiple fund applications and migrate jobs to APSS and Python.
  • Lead triage and resolve production outages, including root cause analysis.
  • Monitor systems using Splunk and Kibana to ensure stability.
  • Coordinate with offshore/onshore teams, business units, and infrastructure partners.
  • Maintain support documentation and provide weekend/on-call support until 9 PM.

Required Skills

  • 5+ years of experience in application support or engineering.
  • Proficiency in Python programming.
  • Experience with distributed platforms: Windows, Linux, and SQL.
  • Hands-on experience with monitoring tools like Splunk and Kibana.
  • Familiarity with AWS infrastructure.
  • Knowledge of ITIL and SDLC principles.
  • Bachelor's degree in a related field.

Education

Bachelor's degree

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