Description

You will own L2/L3 production support for Java and Python enterprise applications in a 24x7 environment.

This role is hybrid.

Responsibilities

• Perform root cause analysis and resolve incidents for production issues.
• Monitor application performance and batch jobs to ensure SLA compliance.
• Execute change and release management processes using ITIL practices.
• Troubleshoot middleware technologies including WebLogic and ToClientat.
• Collaborate with cross-functional teams to maintain high application availability.

Required Skills

• 5+ years of experience in Application Support Engineering.
• Hands-on proficiency in Java, Spring Boot, and Python.
• Strong command of SQL, Linux/Unix, and Shell Scripting.
• Experience with ServiceNow and Jira for incident and problem management.
• Familiarity with Git, Jenkins, and CI/CD processes.
• Understanding of Splunk for application monitoring.
• Bachelor's degree in a relevant field.

Preferred Skills

• Experience with WebLogic or ToClientat middleware.
• Knowledge of automation and performance tuning.

Key Skills

Education

Bachelor's degree