Description

>> Monitor eCommerce applications and ensure high availability and performance

>> Handle P1/P2 incidents, perform root cause analysis (RCA), and provide quick resolution

>> Track and manage incidents, defects, and service requests

>> Provide workaround solutions and ensure permanent fixes for recurring issues

Requirements:

  >> Application Support & Incident Management

>> Experience handling P1/P2 incidents

>> Root cause analysis (RCA) >> Incident, defect, and service request tracking and management

>> Ability to provide workaround solutions and implement permanent fixes >> Java & Backend Development

>> Strong Java / J2EE fundamentals

>> Experience with Spring Boot / Microservices architecture

>> API & Integration Experience with REST APIs

>> Web services debugging

>> Performance & Monitoring Experience monitoring applications for availability and performance

Key Skills

Education

Not specified