Description

You will provide Tier 1 and Tier 2 production application support, managing incidents and driving root cause analysis.

This role is hybrid.

Responsibilities

• Manage incidents and conduct root cause analysis for production issues.
• Automate routine operational tasks to improve efficiency.
• Monitor, maintain, and optimize PostgreSQL and BigQuery databases.
• Develop and maintain RESTful APIs and integrate with APIGEE.
• Document support procedures, resolutions, and knowledge base articles.

Required Skills

• 8+ years of experience in production support environments.
• Strong Python development skills.
• Experience troubleshooting REST APIs.
• Proficiency with PostgreSQL and BigQuery database maintenance.
• Experience working with GCP services for application availability and security.
• Experience using Jenkins, GitLab, and JIRA for CI/CD and issue tracking.
• Basic UNIX/Linux administration and scripting skills.

Preferred Skills

• Familiarity with RESTful API development and integration.

Key Skills

Education

Any Graduate