Description

You will provide L2 production support for business-critical applications across cloud and hybrid environments.

Responsibilities

• Provide production support for business-critical applications across cloud and hybrid environments.
• Investigate application, integration, and platform incidents impacting availability or performance.
• Support applications deployed on AWS, monitoring batch jobs, APIs, and integrations.
• Support application deployments and releases through Azure DevOps pipelines, performing post-deployment health checks.

Required Skills

• 4–6 years in L2 production support within an AMS environment.
• Experience supporting applications hosted on AWS, specifically Lambda, Glue, DynamoDB, and RDS/PostgreSQL.
• Strong incident management and Root Cause Analysis (RCA) experience within SLA-driven environments.
• Hands-on experience with Kubernetes support.
• Working knowledge of Azure DevOps for CI/CD pipelines and releases.
• Programming and debugging knowledge in Python, Java, or .NET.
• Experience with PostgreSQL and DynamoDB.
• Familiarity with COBOL is a plus.

Preferred Skills

Key Skills

Education

Any Gradute