Description

You will troubleshoot and resolve critical issues within e-commerce application environments, ensuring system stability and performance.

This role is remote.

Responsibilities

• Troubleshoot e-commerce application issues, including order processing and payment gateway failures.
• Manage shopping cart, session management, and product catalog synchronization problems.
• Monitor and resolve issues related to cache invalidation and performance optimization.
• Manage scheduled job monitoring and batch process workflows.
• Respond to and resolve incidents within a multi-tier application architecture.

Required Skills

• 3-5 years of experience in application or technical support roles.
• 2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms.
• Experience with database technologies: DB2, Oracle, SQL Server, and basic SQL skills.
• Knowledge of web technologies including HTTP/HTTPS, load balancers, and web servers.
• Experience using monitoring tools such as AppDynamics or Dynatrace.
• Basic knowledge of Linux/Unix systems and command line operations.
• Understanding of multi-tier application architectures and component interactions.

Key Skills

Education

Any Gradute