Description

You provide L2 production support for business-critical applications across cloud and hybrid environments.

This role is on-site.

Responsibilities

• Investigate application, integration, and platform incidents impacting availability or performance.
• Support applications deployed on AWS, including Lambda, Glue, DynamoDB, and RDS/PostgreSQL.
• Monitor batch jobs, APIs, and integrations to ensure system stability.
• Execute application deployments and releases via Azure DevOps pipelines and perform post-deployment health checks.
• Conduct Root Cause Analysis (RCA) within SLA-driven environments.

Required Skills

• 4–6 years in L2 production support within an AMS environment.
• Hands-on Kubernetes support experience.
• Working knowledge of Azure DevOps for CI/CD pipelines and releases.
• Programming and debugging proficiency in Python, Java, or .NET.
• Strong incident management skills.
• Experience with PostgreSQL and DynamoDB.

Preferred Skills

• Familiarity with COBOL.

Key Skills

Education

Any Gradute