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Application Support Engineer
Posted On: 30+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Application Support Engineer
Tenure: No Preference/Any
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Description

You will provide application engineering and system administration support for a large-scale ecommerce platform.

Responsibilities

  • Monitor application health and availability to ensure computing resource integrity.
  • Debug system processes and containers directly within Linux environments.
  • Analyze AppD and Grafana data to determine system stability and health.
  • Lead technical problem management by coordinating SMEs to document and resolve issues within strict timelines.
  • Present monthly metrics regarding incidents, problems, changes, and RCA stories.

Required Skills

  • 5+ years of experience in Java, Python, .Net, or Scala.
  • Strong Linux skills including container access and direct system debugging.
  • Experience with cloud environment deployment and Kubernetes container builds.
  • Proficiency in troubleshooting system and application memory and CPU patterns.
  • Experience with IT Service Management (ITSM) frameworks.
  • Working knowledge of SQL, JSON, and KQL.
  • Bachelor's degree in Computer Science or a related field.

Preferred Skills

  • Experience with AWS services including EC2, S3, VPC, RDS, Lambda, and EKS.
  • Expertise in relational database support, querying, and reporting.
  • Ecommerce experience, specifically with HCL Commerce version 9.

Education

Bachelor's degree in Computer Science

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