Description

Manage application stability through incident resolution, batch monitoring, and environment maintenance.

This role is on-site.

Responsibilities

• Troubleshoot, triage, and coordinate incidents with stakeholders to ensure timely resolution.
• Partner with developers and infrastructure teams to perform root cause analysis and implement permanent fixes.
• Monitor Autosys batches daily and generate status reports.
• Manage environment patching, including infrastructure upgrades, post-patching checks, and QA sign-offs.
• Coordinate middleware certificate renewals and manage server and JVM health using AppDynamics.

Required Skills

• 3+ years of experience in application support.
• Proficiency in Unix commands and shell scripting.
• Working knowledge of Autosys, Informatica, and Cloudera.
• Experience with middleware including Tomcat, MQ, and Kafka.
• Hands-on experience with Azure monitoring tools, AppDynamics, Splunk, and Grafana.
• Knowledge of Oracle (SQL/PLSQL) and database health monitoring.
• Understanding of Java-based applications and web development/API principles.
• Competency with HTTP, SSH, and FTP protocols.

Preferred Skills

• Bachelor's degree in Computer Science.

Key Skills

Education

Bachelor's degree in Computer Science