Description

Job Description:

Responsibilities

• Monitor application health, jobs, interfaces, and alerts

• Triage and resolve production incidents within SLA

• Perform first-level troubleshooting for .NET, Angular, and Appian applications

• Support scheduled jobs, batch processes, APIs, and file transfers

• Execute approved service requests and configuration changes

• Perform SQL data validation and basic production data analysis

• Validate application functionality after deployments and patching

• Create and maintain operational documentation, runbooks, and knowledge articles

• Coordinate with L3 and client infrastructure teams for complex issues

Key Skills

Education

Any Graduate